28 day window: You must initiate your return within 28 days of receiving your item.

Email first: Contact info@zandrarhodes.com to notify them before sending any items back.

Item condition: Returns are only accepted for unused items with all original tags attached.

Shipping costs: You are responsible for paying the return shipping fees.

Customer support: Reach out via email at info@zandrarhodes.com or by phone at 0207 403 5333.